How do I register on CricCards?
No. A single email-id can be registered per user.
Can I make multiple accounts on Criccards?
No. Only user above the age of 18 years can register on Criccards.
I am from the State of Odisha or Andhra Pradesh or Nagaland or Assam or Telangana and Sikkim. Can I register on Criccards?
No. As per the current laws of these states, any person residing in these states cannot take part in any online fantasy sports.
Is it legal to play Criccards?
Yes, it is absolutely legal to play Criccards. Please refer to your Legality section for more information.
I do not have a valid Photo-Id proof? Can I register on Criccards?
Yes, you can register on Criccards, but to enjoy the full benefits and take part in contest(s), you are required to verify your account by uploading a valid photo-id proof.
I do not have a Pan-Card? Can I register on Criccards?
Yes, you can register on Criccards, but to enjoy the full benefits and take part in contest(s) and withdraw your winnings, you are required to verify your account by uploading your Pan-Card.
I do not have a Bank Account? Can I register on Criccards?
Yes, you can register on Criccards, but to enjoy the full benefits and take part in contest(s) and withdraw your winnings, you are required to have a Bank account.
How do I update / edit my profile?
Select the ‘Profile’ option in the App and select ‘Update / Edit Profile’.
I forgot my Criccards account password. How do I login to my account?
Click on the ‘Forgot Password’. Select the mode – Email-id or Phone Number. A link will be sent to your registered email-id or your registered phone number from where you can reset your password easily
How can I change my password?
Click on the ‘My Account’ tab. Select ‘Password’ and click on it to change it.
I cannot login to my account. How do I login?
Please check if you have mentioned your correct registered email address with Criccards and password to login. If it doesn’t work, you can write to us at [email protected] or contact us on Facebook Messenger and we will respond to you quickly.
How do I select a match?
Go the Criccards App, select the challenge matches’ listed and select any matches you wish to play.
Can I select multiple challenge matches?
No. You can play one match at a time. Incase you leave the table, your game will go ahead in autoplay mode, and you won’t be able to join new table, until your previous game ends.
What if I lost my internet connection?
If one player gets disconnected due to the connectivity issue, the game will keep going without any break or notification to the other player in an auto mode. Once the connectivity issue resolves, player can re-join the game from the current round going on. E.g If a Player gets disconnected in the 2nd round, then he can re-join the game in 7th round as well but make sure you does not close the application or leave the table.
What if both players lost the internet connection?
If both players get disconnected, then game can’t move forward. In this case we can declare winner on the basis of score. If score is tied up, then equal winning amount will be given equally.
In what scenario game stands cancel?
I do not have a valid Photo-Id proof? Can I register on Criccards?
If one player or both players gets disconnected before distributing the cards, the game will be cancelled and match fee will be refunded.
Can I check my previous games played?
Yes. You can check your previous games played in the playing history with every round detail.
Referral Benefits and Bonus
To know the benefits, kindly read the points mentioned below:
- By using your friend's Referral link, you'll get Rs 50 in the Bonus section.
- On completing your KYC, you'll receive Rs 50 in the Unutilised Section.
- If you haven't used any refer code while creating an account, still you'll receive Rs 50 in the Bonus section.
- The company may change these benefits without any prior notice.
Can we use the entire bonus for trading?
You can use the bonus to pay platform fees. Maximum 33.33 percent of platform fees can be paid through the bonus
What is the validity of the bonus earned?
The bonus credited in your account will be valid for thirty days from the date of credit.
How do I add money in my CricCards account?
You can add money through multiple payment options. Here are the simple steps of how you can do it:
- Click on profile icon, go to on My Wallet and select Add button.
- Enter the amount you wish to add, click on add money and select payment gateway.
- Make the payment after entering the relevant details needed for that payment mode.
Where do I check my CricCards account balance?
You can click on the ‘Account’ tab on the CricCards App, go to My Wallet to check your balance in your account.
CricCards
This might happen when there is a delay in the payment gateway. Be rest assured, your money is safe.
Take a screenshot of your card/bank statement and send it to us at [email protected] or you can get in touch with our support team on Facebook Messenger.
Where can I check my previous transaction and deductions?
Go to my profile and select transaction history to check your previous transactions and deductions.
How much will I be charged for game played?
We charge 15% for every game executed by you.
How do I withdraw my money?
- Login to your Criccards account on the App.
- Visit the ‘My Wallet’ section and click on ‘Cash Withdraw’ option under the winnings section.
- Enter an amount you would like to withdraw. However, you can only withdraw an amount less than or equal to your Balance that can be withdrawn. This will be shown to you on the Withdraw Cash page.
What is the minimum amount that can be withdrawn?
A minimum amount of ₹100 can be withdrawn once per 24 hours.
What is the maximum amount that can be withdrawn?
A maximum amount of ₹50,000 can be withdrawn once per 24 hours.
Is there any charge on withdrawal of amount?
No, we do not charge any amount on withdrawal.
Can I use someone else’s bank account to withdraw money?
I do not have a valid Photo-Id proof? Can I register on Criccards?
Unfortunately, you can withdraw money from your Criccards account balance ONLY to your own bank account.
When will my withdrawal be processed?
In cases of Instant Withdrawal Process (via IMPS) method of transfer the withdrawal might take 2-3 hours for the amount to reflect in your bank account. In case of delay on the part of the Bank to credit the funds to your account, it may take up to 3 working days.
When can my withdrawal be cancelled?
Your withdrawal may have been cancelled in the system due to one of the below reasons:
- Incorrect IFS code verified on the account.
- Name on the bank does not match with the name verified on Criccards account.
- Incorrect account number verified on the account.
In case of any doubts, you can write to us at [email protected] or contact us on Facebook Messenger and we shall look into it
Does Criccards disable the withdrawal facility on some occasions?
- Yes, when we distribute deposit bonus. During that period we might disable withdrawal.
- Sometimes withdrawal might be disabled due to bank servers outage and on bank holidays.
What are TDS deduction norms on actual winning of more than 10k?
According to the Government of India, 30% of TDS is to be deducted on actual winning of more than 10k amount.
Can I make multiple accounts on Criccards?
- You are found to be having more than single Id registered on criccards or multiple Ids registered under the same name.
- You are found to indulge in any form of fraudulent activity including, attempting to use or using any other person's credit card(s), debit cards, net-banking usernames, passwords, authorization codes, prepaid cash cards, mobile phones for adding cash to your user account.
- It is found that you are creating a fake referral chain by creating multiple ids under the same name to earn the Refer & Earn bonus.
- You are found to be withdrawing your winnings by using any unlawful or illegal means.
For a more detailed guideline, please refer to our Fair Play terms. If you feel, your account has been blocked mistakenly, you can write to us at [email protected] or contact us on Facebook Messenger and we shall look into it.
Violations and Consequences:
A single user is permitted to register or operate only one user account with Criccards Portal. In an event a User is found to be having more than single Id registered on Criccards or multiple Ids registered under the same name then the withdrawal request of such users can either be put on hold, or their user accounts can be blocked refraining them from playing further on criccards.
Any form of fraudulent activity including, attempting to use or using any other person's credit card(s), debit cards, net-banking usernames, passwords, authorization codes, prepaid cash cards, mobile phones for adding cash to your user account is strictly prohibited or submission of fake copies or someone else’s documents while registering with criccards, the act will be considered as violating the Fair Play Terms of Criccards.
The withdrawals of users found to be creating a fake refer chain by creating multiple ids under the same name to earn the Refer & Earn bonus will be blocked from using Criccards Services provided by the Portal alongside putting their withdrawal requests on hold.
Criccards reserves the right to withdraw the ID of a player in case of the following mentioned below:
- Engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication;
- Harass, stalk, threaten, or otherwise violate any legal rights of other individuals;
- Advertise, offer or sell any goods or services for any commercial purpose on Criccards without the express written consent of Criccards.
- Transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters; and
- Suspected breach of security of your user account.
Withdrawing your winnings by using any unlawful or illegal means or trying to withdraw winnings by illegal manners is considered as Fair Play violation at Criccards.
As a part of consequences for violating the terms of Fair Play at Criccards, the account of the user found to be violating the Fair Play terms will be blocked.
Further, in other scenario the total amount present in the Criccards User account violating the Fair Play Terms of Criccards will be reduced to ‘zero’.